FAQs

Shipping

The easiest way to make changes to your order is to cancel it within 6 hours (see instructions above) and place a new order.

Please note the estimated delivery time is 10-30 business days to most countries, after shipment. However the maximum delivery time is 50 business days. Usually our delivery partners will ship the products like expected (10-30 business days). You will receive an email with a tracking number once your order is shipped, but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping. We are not responsible for any custom fees once the items have been shipped.